Month: October 2009

The case of Internet Explorer crash

This is yet another post in the “case of ..” series of articles. This is about an IE7 crash I was facing when I tried to open a time sheet application. Every time I open IE and log in to the time sheet application, IE will close with no error message. Now, this can be hard to even troubleshoot when there is no error message. But not on Windows — We have the help of Sysinternals tools. So, I opened Sysinternal’s ProcMon and filtered out for events from iexplorer.exe. At this point, I just tried to reproduce the issue of IE crash. After I had the repro, I saved the ProcMon capture and started looking at the events. There was nothing really suspicious in the capture mostly because there was nothing wrong with iexplorer.exe. Now, I wanted to find out if there is any thing interesting just before the iexplorer.exe process exit. For this pupose, I created another filter on the operation “Process Exit”.  Now this will filter out all events except the process exit event. …